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Terms & Policy
Terms and Conditions
Last updated: March 12, 2025
Please read these Terms and Conditions ("Terms", "Terms and Conditions") carefully before using the Stellar Systems, Inc. website (the "Service") operated by Stellar Systems, Inc. ("us", "we", or "our").
By accessing or using the Service, you agree to be bound by these Terms. If you disagree with any part of the terms, then you may not access the Service.
1. Interpretation and Definitions
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Company: Refers to Stellar Systems.
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Service: Refers to the Website and any services provided therein.
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You: Means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
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Website: Refers to Stellar Systems, accessible from https://www.stellarsystemsai.com/
2. Subscription & Billing
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Recurring Billing: By purchasing a subscription, you authorize us to automatically charge your payment method on a recurring basis (monthly, quarterly, or annually, depending on your plan) for the fees accrued.
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Automatic Renewals: Subscriptions renew automatically at the end of each billing cycle unless canceled in accordance with Section 3.
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Payment Responsibility: You agree to provide and maintain accurate billing information. Failed payments may result in immediate suspension or termination of your account.
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Price Changes: We reserve the right to adjust pricing for our service or any components thereof in any manner and at any time as we may determine in our sole and absolute discretion.
3. Cancellations & Refunds
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Cancellation Policy: You may cancel your subscription at any time through your account portal. Cancellations must be made prior to the renewal date to avoid being charged for the next cycle. Cancellations take effect at the end of the current billing cycle.
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No Refunds: All fees are non-refundable. We do not provide refunds or credits for any partial membership periods, unused features, or downgraded accounts.
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Immediate Access: By subscribing, you acknowledge that you receive immediate access to our digital services and intellectual property, and therefore waive any right to a "cooling-off" period or refund based on "non-delivery."
4. Use of the Service
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License: We grant you a limited, non-exclusive, non-transferable license to use the Service solely for your internal business purposes.
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Prohibited Conduct: You agree not to misuse, reverse-engineer, resell, or exploit the Service in violation of applicable laws.
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Account Responsibility: You are responsible for all activity under your account, including actions taken by employees or contractors.
5. Dispute Resolution & Chargebacks
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Agreement to Arbitrate: In the event of a dispute, you agree to first contact us at info@stellarsystems.ai to attempt to resolve the issue informally.
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Chargebacks: You agree that filing a chargeback or dispute with your payment provider without first following our cancellation process and contacting us constitutes a material breach of these Terms.
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Evidence Authorization: In the event of a chargeback, you explicitly authorize Stellar Systems to share this Agreement, your access logs, IP address records, and usage history with your bank or payment processor as evidence that the service was provided and utilized.
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Liability for Fees: If you file a dispute that is resolved in our favor, you agree to reimburse Stellar Systems, Inc. for any administrative fees, chargeback fees, and legal costs incurred.
6. SMS Usage
SMS will be used for setup calls, reminders, and appointments. You can cancel the SMS service at any time. Simply text "STOP" to the short code. Upon sending "STOP," we will confirm your unsubscribe status via SMS. Following this confirmation, you will no longer receive SMS messages from us. To rejoin, sign up as you did initially, and we will resume sending SMS messages to you.
If you experience issues with the messaging program, reply with the keyword HELP for more assistance, or reach out directly to info@stellarsystems.ai. Carriers are not liable for delayed or undelivered messages. Message and data rates may apply. Message frequency varies. For questions about your text plan or data plan, contact your wireless provider. For privacy-related inquiries, please refer to our privacy policy: https://www.stellarsystemsai.com/privacy.
7. Intellectual Property
The Service and its original content, features, and functionality are and will remain the exclusive property of Stellar Systems and its licensors. The Service is protected by copyright, trademark, and other laws of both the United States and foreign countries.
8. Termination
We may terminate or suspend your account immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms. Upon termination, your right to use the Service will cease immediately. Termination does not entitle you to a refund for any unused portion of a subscription.
9. Limitation of Liability
To the fullest extent permitted by law, in no event shall Stellar Systems, Inc, its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the Service; (ii) any conduct or content of any third party on the Service.
Our total liability will not exceed the fees you paid us in the three (3) months prior to the claim.
10. Governing Law
These Terms shall be governed and construed in accordance with the laws of the State of California, United States, without regard to its conflict of law provisions. Any disputes shall be resolved exclusively through binding arbitration in Superior Court of California, rather than through court litigation.
11. Severability and Waiver
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Severability: If any provision of these Terms is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law and the remaining provisions will continue in full force and effect.
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Waiver: Except as provided herein, the failure to exercise a right or to require performance of an obligation under these Terms shall not affect a party's ability to exercise such right or require such performance at any time thereafter nor shall the waiver of a breach constitute a waiver of any subsequent breach.
12. Changes to These Terms
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms.
Contact Us
If you have any questions about these Terms, please contact us:
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By email: info@stellarsystems.ai
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